Shipping Policy
At Trupot, we strive to ensure that your shopping experience is smooth and enjoyable. We are proud to offer free shipping on all orders across India. Below is a detailed breakdown of our shipping policies:
1. Shipping Costs
- Free Shipping: We offer free shipping on all orders, regardless of order value, until further notice. There are no additional charges for delivery.
2. Delivery Timeframes
We aim to deliver your orders as quickly as possible. However, delivery times may vary depending on your location.
- Local Orders (within the same city or nearby):
- Delivered within 2-3 business days from the date of order confirmation.
- National Orders (across India):
- Delivery can take up to 7 business days, depending on the distance from our fulfillment center. Remote or rural areas may require additional time.
Please note that public holidays, unforeseen circumstances, or logistical issues may occasionally delay shipments. We will keep you informed of any such delays.
3. Order Processing
- Orders placed on weekdays (Monday to Friday) will be processed within 24-48 hours.
- Orders placed on weekends or public holidays will be processed the next working day.
- Once your order is shipped, you will receive a confirmation email with tracking details, so you can monitor your shipment in real-time.
4. Delivery Partners
- We work with reliable and reputable courier services to ensure your orders reach you in perfect condition and on time.
- Our delivery partners may require a signature upon delivery. In case you are unavailable, they may leave a note or contact you for rescheduling.
5. Order Tracking
- After your order is shipped, you will receive an email containing the tracking number and the courier service used. You can track your order using this information on the courier’s website.
6. International Shipping
- Currently, we do not offer international shipping. All orders are shipped within India only.
7. Shipping Delays
While we strive to meet our delivery estimates, there are instances where deliveries may be delayed due to factors beyond our control, such as:
- Severe weather conditions
- Public holidays
- Pandemics or government restrictions
- Courier service delays
We appreciate your patience in such situations and will do our best to minimize any inconvenience.
8. Customer Support
If you have any questions, concerns, or special requests related to your shipment, please feel free to contact us:
- Email: trupot24@gmail.com
Our customer support team will be happy to assist you with tracking your order, modifying delivery details, or addressing any other queries.
Thank you for choosing Trupot! We appreciate your trust and are dedicated to providing a seamless shopping and delivery experience.